At VIP SHED, accessible from vipshed.shop, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by VIP SHED and how we use it. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

Information We Collect VIP SHED follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Personal Data and Order Information When you make a purchase or attempt to make a purchase through our site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.” This data is essential for processing your order, arranging for shipping (including international freight for Keter products or domestic shipping for Patiowell products), and providing you with invoices and order confirmations.

How We Use Your Information We use the information we collect in various ways, including to:


  • Provide, operate, and maintain our website.

  • Improve, personalize, and expand our website.

  • Understand and analyze how you use our website.

  • Develop new products, services, features, and functionality.

  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.

  • Process your transactions and send you related information, including confirmations and invoices.

  • Find and prevent fraud.

Sharing Your Personal Information We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store. We also use Google Analytics to help us understand how our customers use the site. Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

California Consumer Privacy Act (CCPA) Under the CCPA, among other rights, California consumers have the right to request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers. You also have the right to request that a business delete any personal data about the consumer that a business has collected. Since VIP SHED (HAILY INC) is based in California, we fully comply with these regulations to protect our customers' data rights.

 

Data Retention When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Security The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Contact & Transparency

For immediate assistance or inquiries regarding our products, orders, or policies, please reach out to our team. We are committed to complete transparency.

VIP SHED :

Email: contact@vip-shed.shop

Phone number: +1-888-374-4262 (US Support Line)

Business Address: HAILY INC, 13668 Valley Blvd E3, City of Industry, CA 91746, USA

Support Hours (PST): Mon - Fri | 9:00 AM – 6:00 PM (Pacific Standard Time)